Public Relations and Quality Assurance

Co-Chairs:

• Michele Hamlin
• Jamie Stoner
  

Members:

• Marla Friedman (CAP)
• Michele Hamlin
• Corey Richo
• Jamie Stoner
• Todd Tolson
• Hunter Whitt
  
• Kimberlee Schultz (DORS Staff Liaison)

Committee Meeting Dates:

Thursday, October 23, 2025 4pm – 5pm, via Zoom, Meeting ID: 812 3890 3084, Passcode: 801016

Contact the MSRC at [email protected]​​ or 410-554-9410 if you are interested in attending a meeting. If you need special accommodations, contact the MSRC two weeks in advance.

Public Relations and Quality Assurance:

The Public Relations and Quality Assurance Committee shall be composed of at least three members of the Council, one of whom shall serve as Chairperson of the committee.

Primary Duties:

1. Develop and distribute MSRC public information including the MSRC Annual Report.
2. Review DORS QA System; provide recommendations related to information/data collection (e.g., survey development) and findings.
3. Review Client Assistance Program, Mediation and Appeals reports and develop recommendations.
4. Coordinate legislative and advocacy activities of the Council, including planning the annual legislative event.