Public Relations and Quality Assurance

Chairperson:

• ​

Members:

• Marla Friedman
• Michele Hamlin
• Corey Richo
• Jamie Stoner
• Todd Tolson
• Hunter Whitt
  
• Kimberlee Schultz (DORS staff liaison)

Committee Meeting Dates:

TBD
Contact the MSRC at src.dors@maryland.gov​​ or 410-554-9410 if you are interested in attending a meeting or need special accommodations.

Public Relations and Quality Assurance:

The Public Relations and Quality Assurance Committee shall be composed of at least three members of the Council, one of whom shall serve as Chairperson of the committee.

Primary Duties:

1. Develop and distribute MSRC public information including the MSRC Annual Report.
2. Review DORS QA System; provide recommendations related to information/data collection (e.g., survey development) and findings.
3. Review Client Assistance Program, Mediation and Appeals reports and develop recommendations.
4. Coordinate legislative and advocacy activities of the Council, including planning the annual legislative event.